Ashlands Manor Care Home
At a Glance
The information you need to decide whether this home warrants a closer look.
Nursing homes, Residential homes
Staff warmth score
of reviewers answered yes
Good to know
- Registered beds57
- SpecialismsCaring for adults over 65 yrs, Caring for adults under 65 yrs, Dementia, Physical disabilities
- Last inspected2024-02-08
The Evidence
What the review data, the inspection reports, and the dementia-care evidence base tell us about this home.
What families say
Visitors talk about feeling genuinely welcomed here, with staff offering drinks and making time to chat. The home runs regular theme days and structured activities that families say help keep their loved ones engaged and connected. People describe the atmosphere as warm and down-to-earth.
The eight family priority themes
- Staff warmth72
- Compassion & dignity72
- Cleanliness72
- Activities & engagement65
- Food quality65
- Healthcare70
- Management & leadership72
- Resident happiness70
What inspectors found
Inspected 2024-02-08
Is this home safe?
Is the care effective?
The home was rated Good for effectiveness at the January 2024 inspection. The registration confirms that nursing care, treatment of disease and disorder, and personal care are all provided on site. The published report does not include specific detail on care plan content, GP access frequency, dementia training standards, or how food quality and dietary needs are managed. No concerns were raised.Is this home caring?
The home was rated Good for caring at the January 2024 inspection. This domain covers whether staff treat your parent with warmth, respect their privacy, and support their independence. The published report does not include specific inspector observations of staff interactions, resident testimony about how they feel treated, or examples of dignity being upheld in practice. No concerns were raised.Is the home responsive?
The home was rated Good for responsiveness at the January 2024 inspection. This domain covers whether the home adapts to your parent as an individual, provides meaningful activities, and plans sensitively for end of life. The published report does not include specific detail on the activity programme, one-to-one engagement, or how end-of-life care is approached. No concerns were raised.Is the home well-led?
The home was rated Good for well-led at the January 2024 inspection. Two registered managers are named on the registration, Miss Octavia Ndlovu and Ms Michaela Marie O'Brien, alongside a nominated individual, Mrs Cathryn Fairhurst. The published report does not include specific detail on management visibility, staff culture, how feedback is gathered from residents and families, or how the home responds to complaints and incidents. No concerns were raised.
Source: CQC inspection report →
What the evidence base says
The home specialises in dementia care and supporting people with physical disabilities, welcoming both younger adults under 65 and older residents. For residents living with dementia, the combination of staff who know everyone personally and regular structured activities helps create familiarity and routine. The welcoming approach extends to family members who need support understanding and coping with their loved one's condition. All areas worth probing directly during a visit.
The DCC Verdict
Our editorial view, built from the three lenses: what families tell us, what inspectors record, and how the home sits against good dementia-care practice.
DCC Family Score
Ashlands Manor Care Home received a Good rating across all five inspection domains in January 2024, which is a solid result, but the published report contains limited specific detail, observations, or direct testimony to push individual scores higher. The overall Family Score of 76 reflects a home that passed inspection confidently but where families will need to ask direct questions to fill the gaps.
Homes in North West typically score 68–82.The three-lens summary
What families tell us
Visitors talk about feeling genuinely welcomed here, with staff offering drinks and making time to chat. The home runs regular theme days and structured activities that families say help keep their loved ones engaged and connected. People describe the atmosphere as warm and down-to-earth.
What inspectors have recorded
Staff are described as friendly and caring, with a natural warmth that families appreciate. During the hardest times, including end-of-life care, families have found staff going beyond medical needs to provide genuine emotional support and practical comfort. The consistency of care means residents and families build real relationships with the team.
How it sits against good practice
If you're looking for somewhere that balances professional care with genuine warmth, Ashlands Manor might be worth exploring.
Worth a visit
Ashlands Manor Care Home, at 2 Ashlands in Sale, was rated Good across all five inspection domains at its most recent inspection on 17 January 2024. The home provides both nursing and personal care for up to 57 people, including those living with dementia and those with physical disabilities, across a broad age range. The Good rating in every domain is a genuinely positive result and means inspectors found no areas of significant concern. Two registered managers are named on the registration, which can indicate good management depth, though the published report does not include specific observations, resident testimony, or staff quotes to illustrate what day-to-day life looks like. The main limitation here is the brevity of the published inspection findings. A Good rating is meaningful, but because the report provides minimal supporting detail, this Family View cannot verify most of the 21 checklist items from direct evidence. That is not a red flag about the home; it reflects the limits of what has been published. Before you visit, prepare specific questions: how many permanent staff are on the dementia unit after 8pm, what percentage of last month's shifts were covered by agency staff, and how does the activities team support your parent if they cannot join a group. When you visit, watch how staff interact with residents in corridors and communal areas, check whether toilet doors are clearly signed for people with dementia, and ask to see last week's actual staffing rota rather than a template.
The three questions to ask when you visitSave this home. Compare it against your shortlist.
Let our analysis show you how Ashlands Manor Care Home measures up against the other homes you’re considering. Free account.
In Their Own Words
How Ashlands Manor Care Home describes itself — collected from its own website. DCC has not edited or independently verified the content in this tab.
Where staff know every name and families feel genuinely welcomed
Nursing home,residential home in Sale: True Peace of Mind
Families visiting Ashlands Manor Care Home in Sale often mention something that matters deeply — the staff remember not just residents' names, but visitors' names too. This personal touch runs through the care here, from the warm greetings at the door to the thoughtful support during difficult times. The home provides specialist care for people with dementia, physical disabilities, and both younger and older adults.
Who they care for
The home specialises in dementia care and supporting people with physical disabilities, welcoming both younger adults under 65 and older residents.
For residents living with dementia, the combination of staff who know everyone personally and regular structured activities helps create familiarity and routine. The welcoming approach extends to family members who need support understanding and coping with their loved one's condition.
“If you're looking for somewhere that balances professional care with genuine warmth, Ashlands Manor might be worth exploring.”
DCC does not edit or curate content in this tab. For independently curated information, see The Evidence and DCC Verdict.
The DCC Verdict
Our editorial view, built from the three lenses: what families tell us, what inspectors record, and how the home sits against good dementia-care practice.
DCC Family Score
Ashlands Manor Care Home received a Good rating across all five inspection domains in January 2024, which is a solid result, but the published report contains limited specific detail, observations, or direct testimony to push individual scores higher. The overall Family Score of 76 reflects a home that passed inspection confidently but where families will need to ask direct questions to fill the gaps.
Homes in North West typically score 68–82.The three-lens summary
What families tell us
Visitors talk about feeling genuinely welcomed here, with staff offering drinks and making time to chat. The home runs regular theme days and structured activities that families say help keep their loved ones engaged and connected. People describe the atmosphere as warm and down-to-earth.
What inspectors have recorded
Staff are described as friendly and caring, with a natural warmth that families appreciate. During the hardest times, including end-of-life care, families have found staff going beyond medical needs to provide genuine emotional support and practical comfort. The consistency of care means residents and families build real relationships with the team.
How it sits against good practice
If you're looking for somewhere that balances professional care with genuine warmth, Ashlands Manor might be worth exploring.
Worth a visit
Ashlands Manor Care Home, at 2 Ashlands in Sale, was rated Good across all five inspection domains at its most recent inspection on 17 January 2024. The home provides both nursing and personal care for up to 57 people, including those living with dementia and those with physical disabilities, across a broad age range. The Good rating in every domain is a genuinely positive result and means inspectors found no areas of significant concern. Two registered managers are named on the registration, which can indicate good management depth, though the published report does not include specific observations, resident testimony, or staff quotes to illustrate what day-to-day life looks like. The main limitation here is the brevity of the published inspection findings. A Good rating is meaningful, but because the report provides minimal supporting detail, this Family View cannot verify most of the 21 checklist items from direct evidence. That is not a red flag about the home; it reflects the limits of what has been published. Before you visit, prepare specific questions: how many permanent staff are on the dementia unit after 8pm, what percentage of last month's shifts were covered by agency staff, and how does the activities team support your parent if they cannot join a group. When you visit, watch how staff interact with residents in corridors and communal areas, check whether toilet doors are clearly signed for people with dementia, and ask to see last week's actual staffing rota rather than a template.
The three questions to ask when you visitSave this home. Compare it against your shortlist.
Let our analysis show you how Ashlands Manor Care Home measures up against the other homes you’re considering. Free account.
In Their Own Words
How Ashlands Manor Care Home describes itself — collected from its own website. DCC has not edited or independently verified the content in this tab.
Where staff know every name and families feel genuinely welcomed
Nursing home,residential home in Sale: True Peace of Mind
Families visiting Ashlands Manor Care Home in Sale often mention something that matters deeply — the staff remember not just residents' names, but visitors' names too. This personal touch runs through the care here, from the warm greetings at the door to the thoughtful support during difficult times. The home provides specialist care for people with dementia, physical disabilities, and both younger and older adults.
Who they care for
The home specialises in dementia care and supporting people with physical disabilities, welcoming both younger adults under 65 and older residents.
For residents living with dementia, the combination of staff who know everyone personally and regular structured activities helps create familiarity and routine. The welcoming approach extends to family members who need support understanding and coping with their loved one's condition.
Management & ethos
Staff are described as friendly and caring, with a natural warmth that families appreciate. During the hardest times, including end-of-life care, families have found staff going beyond medical needs to provide genuine emotional support and practical comfort. The consistency of care means residents and families build real relationships with the team.
The home & environment
The building itself gets consistent praise for being well-maintained and thoughtfully furnished. Families mention the modern, inviting spaces that feel comfortable rather than clinical. The physical environment seems to support the caring atmosphere that runs through the home.
“If you're looking for somewhere that balances professional care with genuine warmth, Ashlands Manor might be worth exploring.”
DCC does not edit or curate content in this tab. For independently curated information, see The Evidence and DCC Verdict.
